The Pursuit of Actual Problem-Solving Behavior: An Opportunity for Behavior Analysis.
Richard M. Foxx
Penn State Harrisburg
Gerald D. Faw
Center for Comprehensive Services
ABSTRACT: The generalization of trained verbal problem-solving skills to overt
performance has been difficult to demonstrate and assess (Tisdelle & St. Lawrence, 1986). The few
studies that have attempted to assess actual problem-solving behavior have used analogues or simulation
situations. The most commonly used problem-solving training model was developed by D'Zurilla and
Goldfried (1971). The model appears to have face validity because it is based on the process used by
"normal" individuals when they attempt to solve complex, difficult, or unique situations. However,
there are no systematic evaluations documenting the effectiveness of the model with the types of
populations and problems it was initially designed to treat. In fact, it has been suggested that
there is little empirical data supporting the widespread application of this model for solving
problems (Tisdelle & St. Lawrence, 1986). Our paper discusses these issues and suggests some future
directions in the assessment, training, and conceptualization of problem solving. In the process, we
discuss generalization issues as they relate to actual problem-solving performance and offer
suggestions for studying the motivational aspects of the problem-solving process.
Key words: problem solving, verbal behavior, generalization, skills development, verbal
vs. actual behavior.
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