References

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Posted by: Phil Chase on Aug 5th, 2010

Phil's OBM Bibliography

 

I.               Performance and Performance Systems Analysis

 

            Brethower, D.M. (1982). The total performance system. In R.M. O=Brien, A.M. Dickinson, & M.P. Rosow (Eds.) Industrial Behavior Modification (pp.350-369). New York: Pergammon.

            Chase, P. N.  & Smith. J. M. (1994).  Performance Analysis: Understanding Behavior in Organizations.  Morgantown,WV: Envision Development Group.

            Daniels, A. C. (1989). Performance Management. Tucker, GA: Performance Management Publications.

            Gilbert, T. (1978). Human competence: Engineering worthy performance. New York: McGraw-Hill.

            Krapfl, J.E. & Gasparotto, G. (1982). Behavioral systems analysis. In L.W. Frederiksen (Ed.) Handbook of Organizational Behavior Management (pp.21-38) New York: Wiley.

            Malott, M. E. (2001). The horse before the cart: Process-driven change. In L. J. Hayes, J. A. Austin, R. Houmanfar, and M. Clayton (Eds.) Organizational Change, (pp. 297-320). Reno, NV: Context Press.

            Rummler, G. A. (2001).  Performance logic: The Organizational performance Rosetta Stone. In L. J. Hayes, J. A. Austin, R. Houmanfar, and M. Clayton (Eds.) Organizational Change, (pp. 111-132). Reno, NV: Context Press.

 

II. Interventions

 

A.   Goal Setting (Information)

 

            Abernathy, W. B. (2001). An analysis of twelve organizations’ total performance systems. In L. J. Hayes, J. A. Austin, R. Houmanfar, and M. Clayton (Eds.) Organizational Change, (pp. 240-272). Reno, NV: Context Press.

            Fellner, D.J. & Sulzer‑Azaroff, B. (1984).  A behavioral analysis of goal

setting. Journal of Organizational Behavior Management, 6, 32‑51.

            Komaki, J. (1981). A behavioral view of paradigm debates.  Let the data speak.

Journal of Applied Psychology, 66, 111‑112.

            Komaki, J., Barwick, K.D., & Scott, L.R. (1978). A behavioral approach to

occupational safety: Pinpointing and reinforcing safe practices in a food manufacturing plant.  Journal of Applied Psychology,63, 434‑445.

            Latham, G.P. & Baldes, J.J. (1975). The practical significance of Locke's

 theory of goal setting. Journal of Applied Psychology, 60, 122‑124.

            Locke, E.A. (1981).  Latham vs. Komaki: A tale of two paradigms. Journal of

Applied Psychology, 65, 16‑23.

            Locke, E.A., Shaw, K. N., Saari, L.M., Latham, G.P. (1981).  Goal setting and task performance: 1969-1980.  Psychological Bulletin, 90, 125-152.

           

B. Pay for Performance (Monetary Reinforcers) (Inventives)

 

Allison, D.B., Silverstein, J.M. & Galante, V. (1992). Relative effectiveness and cost

effectiveness of cooperative, competitive, and independent monetary incentive systems. Journal of Organizational Behavior Management, 13, 85-112.

            Dickinson, A.M. Gillette, K. L. (1993). A comparison of the effects of two individual monetary incentive systems on productivity: Piece rate pay versus base pay plus incentives. Journal of Organizational Behavior Managment, 14, 3-82.

            Gaetani, J.J. Hoxeng, D.G., & Austin, J.T. (1985). Engineering compensation

systems: Effects of commissioned versus wage payment. Journal of Organizational   Behavior Management, 7, 51‑63.

            George, J.T. & Hopkins, B.L. (1989).  Multiple effects of

performance‑contingent pay for wait persons. Journal of Applied Behavior Analysis, 22, 131‑141.

             Journal of Organizational Behavior Management (1992), 12, Number 1 . Special Issue on Pay for Performance: History, Controversy, and Evidence.

            Smoot D.A. & Duncan, P.K. (1997). The search for optimum individual incentive             pay

system: A comparison of the effects of flat pay and linear and non-linear incentive pay systems on worker productivity. Journal of Organizational Behavior   Management, 17, 5-75.

            Stoneman, K.G. & Dickinson, A.M. (1989).  Individual performance as a

function of group contingencies and group size. Journal of Organizational Behavior   Management, 10, 131‑150.

            Yukl, G.A., Wexley, K.N. & Seymore, J.D. (1972). Effectiveness of pay

incentives under variable ratio and continuous reinforcement schedules. Journal of Applied Psychology, 56, 19‑23

 

C. Performance Feedback (Information)

 

            Balcazar, F. Hopkins, B. & Suarez, Y. (1986).  A critical objective review of

performance feedback. Journal of Organizational Behavior Management, 7, 65‑75.

            Duncan, P.K. & Bruwelheide, L.R. (1985). Feedback: Use and possible

behavioral functions. Journal of Organizational Behavior Management, 7, 91‑114.

            Fairbank, J. A. & Prue, D. M. (1982) Developing performance feedback

systems. In L.W. Fredericksen, (ED.) Handbook of Organizational Behavior

Management (pp. 281‑299) New York: Wiley.

            Henry, O.G. & Redmon, W.K. (1990). The effects of performance feedback on the implementation of a statistical process control (SPC) program. Journal of Organizational Behavior Management, 11, 23-46.

            Houmanfar, R. & Hayes, L.J. (1998).  Effects of feedback on task completion, time distribution, and time allocation of graduate students. Journal of Organizational Behavior Management,18, 69‑91.

            Mason, M.A. & Redmon, W.K. (1992). Effects of immediate versus delayed feedback on error detection in a quality control simulation. Journal of Organizational Behavior Management, 13, 49-83.

            Peterson, N. (1982) Feedback is not a new principle of behavior. The Behavior

Analyst, 5, 101‑102.

            Wittkopp, C.J., Rowan, J.F., Poling, A. (1990). Use of a feedback package to reduce machine set-up time in a manufacturing setting. Journal of Organizational Behavior Management, 11, 7-22.

 

D. PM Packages

 

            LaFleur, T. & Hyten, C. (1995). Improving the quality of hotel banquet staff performance. Journal of Organizational Behavior Management, 15, 69-93.

            Langeland, K. L., Johnson, C. M., Mawhinny, T.C. (1998). Improving staff performance in a community mental health setting: Job analysis, goal setting, feedback, and years of data. Journal of Organizational Behavior Management, 18, 45-68.

            Welsh, D.H.B., Bernstein, D.J. & Luthans, F. (1992). Application of the Premack

principle of reinforcement to the quality performance of service employees. Journal of Organizational Behavior Management, 13, 9-32.

            Wilk, L.A. & Redmon, W.K. (1998). The effects of feedback and goal setting on the productivity and satisfaction of university admissions staff. Journal of Organizational Behavior Management, 18, 45-68.

 

III. Examples of Applications on Different Topics

 

A. Safety

 

            Sulzer‑Azaroff, B. & de Santamaria, C. (1980). Industrial safety reduction

through performance feedback. Journal of Applied Behavior Analysis, 13, 287‑295.

            Sulzer-Azaroff, B., Loafman, B., Merante, R. J., & Hlavacek, A. C. (1990). Improving occupational safety in a large industrial plant: A systematic replication. In W. K. Redmon & A. M. Dickinson (Eds.). Promoting Excellence through Performance Management, (pp. 99-120). New York: Hayworth.

            Geller, E.S. (1983).  Rewarding safety belt use at an industrial setting:  Tests of

treatment generality and response maintenance. Journal of Applied Behavior Analysis, 16, 189‑202.

            Geller, E.S., Bruff, C.D. & Nimmer, J.G. (1985). "Flash for life":

Community‑based prompting for safety belt promotion. Journal of Applied Behavior Analysis, 18, 309‑314.

            Fox, D.K. Hopkins, B.L. & Anger, W.K. (1987).  The long‑term effects of a token economy on safety performance in open‑pit mining. Journal of Applied Behavior Analysis, 20, 215‑224.

            Streff, F. M., Kalsher, M.J., & Geller, E.S. (1993). Developing efficient workplace safety programs: Observations of response covariation. Journal of Organizational Behavior Management, 13, 3-14.

 

B.    Training (Instruction)

 

            Eubanks, J. L., O’Driscoll, M. P., Hayward, G. B., Daniels, J. A. & Connor, S. H. (1990). Behavioral competency requirements for organizational development consultants. In W. K. Redmon & A. M. Dickinson (Eds.). Promoting Excellence through Performance Management, (pp. 77-97). New York: Hayworth.

            Chase, P. N. (1985).  Designing courseware:  Prompts from behavioral

instruction.  The Behavior Analyst, 8, 65‑76.

            Chase, P. N. (2003). Behavioral education: Pragmatic answers to questions of novelty and efficiency. In K.A. Lattal &  P.N. Chase (Eds.) Behavior Theory and Philosophy, (pp. 347-367). New York: Plenum/Kluwer.

            Chase, P. N., Sulzer‑Azaroff, B., & Well, A. (1983).  Designing an

introductory course for transfer students:  A behavioral systems approach.  Teaching of Psychology, 10, (1), 7‑11.

            Karlsson, T. & Chase, P. N. (1996).  A comparison of three prompting strategies

for training software use. Journal of Organizational Behavior Management, 16, 27-44.

            Keller, F.S. (1968). "Goodbye, teacher..." Journal of Applied Behavior

Analysis, 1, 79‑89.           

            Markle, S.M. (1967). Empirical testing of programs. In Phil C. Lange (Ed.)

Programmed Instruction, (pp. 104‑138).  Chicago: University of Chicago Press.           

 

C. Program Management

 

            Prue, D.M., Krapfl, J.E., Noah, J.C., Cannon, S., & Maley, R.F. (1980).

Managing the treatment activities of state hospital staff. Journal of Organizational Behavior Management, 2, 165‑183.

            Burg, M.M., Reid, D.H., & Lattimore, J. (1979). Use of self recording and

supervision program to change institutional staff behavior. Journal of Applied Behavior Analysis, 12, 37‑53.

            Burgio, L.D. Whitman, T.L. & Reid, D.H. (1983). A participative

management approach for improving direct care staff performance in an institutional setting. Journal of Applied Behavior Analysis, 16, 37‑53.

            Parsons, M.B., Schepis, M.M., Reid, D.H., McMarn, J.E. & Green, C.W. (1987).

Expanding the impact of behavior staff management: A large scale, long term application in schools serving severely handicapped students.  Journal of Applied Behavior Analysis, 20, 139‑150.

 

D. Absenteesim

 

            Boudreau, C.A., Christian, W.P., & Thibadeau, S.F. (1993). Reducing absenteeism in a human service setting: A low cost alternative. Journal of Organizational Behavior Management, 13, 37-50.

            Landau, J. C. (1993) The impact of a change in an attendance control system  on absenteeism and tardiness. alternative. Journal of Organizational Behavior Management, 13, 51-70.

 

IV. Further Reading

 

            Brethower, D.M. (1982). The total performance system. In R.M. O=Brien, A.M. Dickinson, & M.P. Rosow (Eds.) Industrial Behavior Modification (pp.350-369). New York: Pergammon.

            Chase, P. N. (2001). Herding cats and pinning plates. In L.J. Hayes, J.A. Austin, R. Houmanfar, amd M. Clayton (Eds.). Organizational Change, (pp.37-64). Reno, NV: Context Press.

            Glenn, S.S. (1988). Contingencies and metacontingencies: Toward a synthesis of behavior analysis and cultural materialism. The Behavior Analyst,11,161-179

            Guerin, B. (1994). Analyzing social behavior: Behavior analysis and the social sciences. Chapters 4-6 (pps.85-139). Reno, NV: Context.

            Krapfl, J. E. (2003). Corporate cultures.  In K.A. Lattal &  P.N. Chase (Eds.) Behavior Theory and Philosophy, (pp. 391-408). New York: Plenum/Kluwer.

            Krapfl, J.E. & Gasparotto, G. (1982). Behavioral systems analysis. In L.W. Frederiksen (Ed.) Handbook of Organizational Behavior Management (pp.21-38) New York: Wiley.

            Levering, R. (1988). A Great Place to Work: What Makes some Employers So Good, and Most So Bad. New York: Random House.

            Malott, M. E. (2001). The horse before the cart: Process-driven change. In L. J. Hayes, J. A. Austin, R. Houmanfar, and M. Clayton (Eds.) Organizational Change, (pp. 297-320). Reno, NV: Context Press.

            Rummler, G. A. (2001).  Performance logic: The Organizational performance Rosetta Stone. In L. J. Hayes, J. A. Austin, R. Houmanfar, and M. Clayton (Eds.) Organizational Change, (pp. 111-132). Reno, NV: Context Press.

 


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